Refund policy

Return & Refund Policy

Last updated: May 28, 2026

At MICKSS, we strive to provide a smooth and enjoyable shopping experience. If you are not completely satisfied with your order, you may request a return under the conditions outlined below.

Return Period

You have the right to request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return, the item must:

be unworn and unused
include original tags
be returned in its original packaging
be in the same condition as received

Proof of purchase or order confirmation is also required.

How To Start A Return

To request a return, please contact us at:

Email: mick2622@hotmail.com

Once your return request has been approved, we will provide further return instructions.

Items sent back without a prior return request may not be accepted.

Damaged Or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can evaluate the issue and provide an appropriate solution.

Non-Returnable Items

The following items cannot be returned:

personalized or custom-made products
gift cards
discounted or sale items
products that cannot be returned for hygiene reasons

Please contact us if you have questions regarding a specific item.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, you may return the original item and place a new order once the return has been approved.

European Union 14-Day Cooling-Off Period

For orders shipped within the European Union, you have the right to cancel or return your order within 14 days without providing a reason, in accordance with applicable consumer protection laws.

Items must be returned in their original condition, including tags and packaging.

Refunds

Once your return has been received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will automatically be processed to your original payment method. Please note that banks and payment providers may require additional processing time.

If you have not received your refund within 15 business days after approval, please contact us at:

mick2622@hotmail.com